Intercom Fin
VerificadoAI-powered customer support agent for instant, accurate resolutions
Agentes de Soporte
7.5 /10
Desde $39/mes Lanzamiento
2023-03
País
United States
API
Disponible
Auto-alojable
No
Última revisión
2025-06
Acerca de Intercom Fin
Fin is Intercom's AI customer service agent built on advanced AI. It resolves up to 50% of support queries instantly by referencing your help center, knowledge base, and past conversations. It provides accurate, cited answers and smoothly hands off to human agents when needed.
Características
Auto-resolution
Source citations
Human handoff
Multi-language
Analytics dashboard
Custom AI personality
Calificaciones detalladas
Facilidad de uso 8.0
Relación calidad-precio 6.0
Características 8.0
Soporte 8.0
Rendimiento 8.0
Calificación general
7.5 /10
Pros y Contras
Pros
- High resolution rate
- Source citations
- Seamless human handoff
- Works with existing content
Contras
- Requires Intercom subscription
- Setup requires good knowledge base
- Can be expensive
Casos de uso
Customer support automationFAQ handlingTicket deflection24/7 support
¿Para quién es?
Customer support teams that want an AI agent to resolve tickets autonomously at scale with per-resolution pricing
#customer-support#helpdesk#chatbot#knowledge-base
Planes de precios
Essential
$39 /seat/month
- Help desk & inbox
- Fin AI Agent ($0.99/resolution)
- Basic automation
- 50+ integrations
Advanced
$99 /seat/month
- Everything in Essential
- Workflow automation
- 20 free Lite seats
- Multi-channel support
- Custom reports
Expert
$139 /seat/month
- Everything in Advanced
- Custom AI workflows
- Advanced analytics
- Priority support
- SSO & security features
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